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Susan
Cooper: Small Business
Owner to Real Estate Star
Small business-owner, doctoral candidate,
adjunct-professor and business consultant, Susan Cooper, 63, has already lived more lives
than a cat and sees no reason to stop. Her last career was selling real estate in one of
the most competitive markets in the world, New York City, where she won the
Rookie of the Year award from The Corcoran Group for record sales in her
first year on the job.
Susan may have started out in
retailing at Macys (with a stint as Santas elf in the Thanksgiving Day
Parade), but she would be the first to admit that her passion is environments: envisioning
them, helping to build them (with her handy-man spouse, David). She likes nothing
more than putting on the hardhat someone gave her for her 40th birthday and striding
through a construction site, talking shop with architects and developers. Now the
Coopers have a new project: renovating a group of substandard rental properties they
acquired on Cape Cod, and giving the low- to mid-income tenants an incentive to become
first-time homeowners.
Back
to School
She became interested in "how the
physical environment affects people in the workplace" at the New School, where (a
back-to-school student in her 40s) she completed a BA, immediately followed by an MA in Human
Resource Management which she completed at age 50. She was allowed to do a
self-study course on this topic and ended up being hired as an adjunct
professor in the graduate program teaching an Environmental Psychology course in the
Graduate School of Management and Urban Policy.
"While I was teaching at the New
School, I also began a communication courses for undergraduates at Cornell University in a
special program supported by Chase, Avon and Mt. Sinai. This work was great! It was
wonderful to teach adults (returning to college) basic concepts about communicating - with
peers, children, significant others, bosses, and so on."
Concurrently, Susan helped found The
New Schools Leadership Center, a consortium of faculty and consultants. This led to
several consulting projects, "the most significant of which was a three-year stint at
the NYC Department of Probation, working to re-invent the way probation is done in the 5
boroughs."
Before she went back to school, Susan
had been the first woman owner of a courier service, and was appointed president of the
Messenger Services Association. During the years of growing the business, she fought (and
won) a battle with the US Postal Service to enable private messengers to do time-sensitive
deliveries.
Along the way, Susan has also worked
as a clerk for the Cocoa Exchange, counted "everything from plumbing parts to
handkerchiefs" for The Inventory Company, and been perennial volunteer and dedicated
band parent.
"What Ive learned from
these experiences is that there is very little I cannot do if I really want to. I like
doing a really good job, being proud of myself. Success to me means doing something well,
really learning something in depth. It means constantly learning and growing," she
said. "I expect to be doing pretty much what I am doing now in the next 10 years,
perhaps less time on real estate and more on volunteer work. When Im 78, I
dont anticipate much change either. Cant you still wear a hard hat at
78?"
Next
Chapter
In
Tucson, Arizona, where Susan and her husband, David, now live, she has added
the title of 'professional volunteer' to her other accomplishments.
When she isn't renovating the wreck they bought on a whim, she volunteers "with
a non-profit hospice at the Tucson Medical Center - working in the inpatient
unit doing physical care and working with the volunteer coordinator on
developing and improving training projects and implements." She is
also the volunteer community group coordinator for the Institute of Noetic
Sciences (www.noetic.org) and has been
working on growing this organization and on the development of its web site
(www.ionstucson.org). Recently,
she contracted with a theatre to bring in 2 movies - The Phoenix Lights and
What the Bleep!? Down the Rabbit Hole - as fund raising projects.
"Life here is very, very
busy and fun. We go and sit in the woods to catch our breath and catch
up on our reading in the Northwest in the mid-summer, when Tucson is
impossible, in an RV that we own 1/4 of that lives in Port Townsend,
Washington, with friends who own the other 3/4." But that's
another story.
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